Privacy Policy
At Skin Bliss by Robyn, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with Skin Bliss, including through our website, online enquiry forms, social media advertising and when you contact or book with us.
Information we collect
We may collect personal information from you when you make an enquiry, complete a form, book a treatment or otherwise contact Skin Bliss.
This may include your:
Name
Email address
Phone number
Information you choose to provide about your skin, treatment interests or enquiry
Booking and appointment information
Other information you voluntarily provide to us
Our website and advertising platforms may also collect general information about how you interact with our website or advertisements, such as website visits and interactions.
How we use your information
We may use your personal information to:
Respond to your enquiries
Contact you about treatments or services you have expressed an interest in
Manage bookings and appointments
Provide information about Skin Bliss treatments and services
Follow up with you after you submit an enquiry
Improve our website, advertising and customer experience
Meet our legal and business obligations
If you submit an enquiry about a particular treatment, such as T33 Ultra Cold Plasma, the information you provide may be used to contact you about that enquiry and discuss whether the treatment may be appropriate for your needs.
Marketing
We will only use your personal information for marketing communications where we have an appropriate basis to do so.
You can unsubscribe from marketing emails or messages at any time by using the unsubscribe option provided or by contacting us directly.
Meta and online advertising
Skin Bliss may use advertising platforms such as Meta, including Facebook and Instagram, to promote our services.
If you submit your details through a Meta lead form, the information you provide will be shared with Skin Bliss so that we can respond to your enquiry.
We may also use website analytics and advertising technologies, such as the Meta Pixel, to understand how people interact with our website and advertising and to help us measure and improve our campaigns. These services may process information in accordance with their own privacy policies.
Sharing your information
We do not sell your personal information.
We may use trusted third-party service providers to help us operate our website, booking systems, communications, advertising or other business services. These providers may process personal information on our behalf where necessary to provide those services.
We may also disclose information where required or permitted by law.
Keeping your information secure
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by law.
Accessing or correcting your information
Under New Zealand's Privacy Act 2020, you may have the right to request access to personal information we hold about you and ask us to correct it if it is inaccurate.
To request access or a correction, please contact Skin Bliss using the details below.
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Skin Bliss by Robyn
Redcliffs, Christchurch, New Zealand
Email: hello@skinblissbyrobyn.co.nz
Situated within Bodycare, Beauty and Massage
89b Main Road, Redcliffs
P: +64 27 675 3631
